PRIVACY POLICY

At Rafiki Pest Control, we value your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, services, or staff.

Information We Collect

We may collect the following types of information:

Personal Information: Your name, phone number, email address, physical address, and payment details when you book a service, make a purchase, or contact us.
Service Data: Details about your pest control needs, service location, and treatment history.
Website Usage Data: Anonymous data such as browser type, device used, IP address, and pages visited—collected through cookies and similar technologies.

How We Use Your Information

Your information helps us:

Schedule and deliver pest control services
Confirm bookings and send service notifications
Respond to inquiries and provide customer support
Process payments and issue receipts
Improve our website and service experience
Send promotional offers or tips (only with your consent)

Data Sharing

We do not sell or rent your personal information. We only share your data:

With trusted service providers (e.g., payment processors, delivery partners)
When required by law or legal process
To protect our rights, property, and ensure compliance with our policies

Data Security

We take data protection seriously. We use secure servers, encryption technologies, and staff confidentiality agreements to prevent unauthorized access, misuse, or loss of your data.

Your Rights

You have the right to:

Request access to your personal data
Ask us to correct inaccurate or outdated information
Request deletion of your data (where legally allowed)
Opt out of marketing communications at any time

Cookies and Tracking

Our website uses cookies to enhance performance and user experience. You can manage cookie settings in your browser. Please note that disabling cookies may affect certain features of the site.

Third-Party Links

Our site may contain links to third-party websites. Rafiki Pest Control is not responsible for their privacy practices, so we recommend reviewing their policies independently.

Policy Updates

We may occasionally update this Privacy Policy. All changes will be posted here with the latest revision date to keep you informed.

Contact Us

If you have questions about how we handle your data or need clarification on any part of this policy, reach out to us:

Phone/WhatsApp: +254 717 819204
Email: service@rafikipestcontrol.co.ke
Website: www.rafikipestcontrol.co.ke