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Frequently Asked Questions
We’ve answered the most common inquiries about our pest control services, safety measures, booking process, pricing, and more.
We proudly offer pest control services across major towns and cities in Kenya, including Nairobi, Nakuru, Mombasa, Kisumu, Eldoret, Thika, and surrounding areas. If you're unsure whether we cover your area, just give us a call.
We deal with a wide range of pests including bedbugs, cockroaches, rats and mice, termites, ants, bats, snakes, mosquitoes, bees, fleas, and more. We also handle sanitation services like disinfection and sanitary bins.
Our pricing depends on the type of pest, the level of infestation, and the size of the premises. Once we assess your situation, we’ll give you a clear quote with no hidden charges.
Most treatments take between 30 minutes to 2 hours, depending on the size of your space and the service required. For larger properties or severe infestations, it may take longer.
Yes. We use products that are safe for humans and pets when applied correctly. However, we may advise temporary relocation during treatment in some cases, especially for infants or sensitive pets.
We offer same-day or next-day services in most areas. Just contact us early and we’ll schedule a visit that works for you.
It depends on the service. For fumigation or chemical-based treatments, you may be asked to leave for a few hours. For non-chemical treatments or inspections, you can usually stay.
Yes, most of our services come with a service guarantee. If the pests return within a specified period, we’ll re-treat the area at no extra charge.
We’ll advise you on simple preventive steps like sealing cracks, storing food properly, and keeping your environment clean. We also offer follow-up visits and regular maintenance plans.
Absolutely. We serve residential homes, businesses, schools, hospitals, hotels, and factories across Kenya. We also provide compliance documentation for institutions that require it.
You can call us directly, WhatsApp us, or fill out the contact form on our website. We’ll get back to you as soon as possible to schedule an inspection or treatment.
Our service usually includes inspection, pest identification, customized treatment, and post-treatment advice. We also follow up if needed.
Yes. We have non-chemical and low-toxicity solutions that are safe and environmentally friendly, especially for clients with allergies or sensitivities.
Yes, we offer urgent pest control services for emergencies like snake removal, wasp infestations, or severe rodent issues. Reach us immediately for priority response.
Some signs include droppings, bite marks on furniture or food, strange smells, nests, or seeing live pests like cockroaches or rats. If you're unsure, we offer inspections to confirm.
Yes, we can carry out a professional pest inspection without immediate treatment. This is ideal if you're buying or renting property or want a second opinion.